Accessibility and Privacy

MARI Commitment to Diversity, Respect, and Privacy

Our commitment to diversity includes providing access to our resources to all people, including people with disabilities. If you have any questions or suggestions regarding the accessibility of this site, please fill out the form at the bottom of this page (in the footer) or email us at MARI-suggestions@umich.edu

The Mary A. Rackham Institute (MARI), is a client-focused organization that strives to connect our mental health and language and literacy services with those who could benefit from them. We strive to present information to you as clearly as possible. Information may be presented in several formats, including text, video, images, and PDF.

We are working toward increasing the accessibility of our digital and traditional resources for all of our clients and stakeholders. We encourage you to contact us if you have any concerns regarding our accessibility.

MARI Privacy Policies

HIPAA - Health Insurance Portability and Accountability Act

MARI has always been committed to protecting our clients’ private health information — even before the Federal government created laws for the use and protection of health information by clinical providers. The Federal laws and related regulations come from the 1996 Health Insurance Portability and Accountability Act (HIPAA). These are national rules we must follow to provide our clients with standard privacy protections. Click here to read the full HIPAA policy. 

Notice of Privacy Practices (NPP)

The NPP is available for viewing, downloading, and printing:

Interpreter Services

MARI has critical documents available in a variety of languages and is continuing to make many more accessible for a variety of language speakers. Click the button below to learn more.

Language Resources for non-English Speakers

Discrimination is Against the Law! 

The Mary A. Rackham Institute (MARI)  complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

MARI provides free aids and services to people with disabilities and those whose primary language is not English to help communicate effectively while receiving care, such as:

  • Qualified sign language interpreters; 
  • Written information in other formats (large print, audio, accessible electronic formats and other formats).
  • Free language services to people whose primary language is not English, including qualified language interpreters Information written in other languages.

If you need these services while at MARI, call (734) 615-7853.

If you believe that MARI has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Patient Civil Rights Coordinator Michigan Medicine
Mail: 2901 Hubbard Ann Arbor, Michigan 48109-2435
Phone: (734) 936-6439
Fax: (734) 347-0696
Email: MichMed_patients_rights@med.umich.edu

You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, the Patient Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. This can be done electronically, through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW, Room 509F, HHH Building Washington, DC 20201 (800) 368-1019 or TDD at (800) 537-7607

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.

Download, Print or View the Policy

The MARI anti-discrimination policy is available for viewing, download or printing: The MARI anti-discrimination policy with 18 languages (PDF)